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Name Works™ FAQs

What size is the finished Name Works™ pieces?

Artists use 7”x 14” 80 lb. cover stock paper.

How long does it take to receive my order when placed online?

Our normal turnaround time (excluding holidays) is a MAXIMUM of 1-2 weeks from the time your order is received. Once orders are completed, the artwork is mailed via USPS first class mail. Our office is in Orlando, FL therefore mail time will vary depending on where the artwork is going. Turnaround time during the winter holiday season may be longer if you do not choose the rush option.

What are rush options?

If you would like your artwork quickly, you can choose our “rush” option to guarantee your finished artwork is sent to you within 7 business days from the time we receive your order. The rush fee is an additional $20. Rush fees are for the artist’s time only, not for postage or mailing of the 7 x 14 print. There are no guarantees from the US Postal Service.

Do you offer faster delivery options?

Yes, we offer Priority Mail and Fed-Ex shipping options. Priority Mail is an additional $8 and is guaranteed to arrive to you within 2-3 days. For an additional $35, US orders can be sent to you via standard Fed-Ex. This is the fastest guaranteed way to get your artwork on time. Fed-Ex will guarantee delivery of your order within 2 days. Holiday times may vary. Call our office for a quote based on your zip code. You can also provide us with your Fed-Ex shipping number if you have one.

What is I live outside the U.S.?

We do not offer International shipping. If you are outside of the United States we can scan the finished artwork and email it. This digital image can be printed by a local printer.

Can I use the Name Works™ pieces for advertising?

No. The prices listed on our website are for personal use only. Any artwork that is going to be used commercially (i.e., website, logos, billboards, business cards, etc.) requires copyright permission from the artist. If you wish to use the artwork commercially, please contact Darla at Include a description of the artwork needed, deadline requirements, and what you would like to use the artwork for (so we know what usage rights you will need). She will provide you with a quote based on your project details.

Does paying for the artwork make it mine to use however I choose?

No. When you purchase Name Works™ artwork, you are not purchasing the copyright of that image. The copyright of the artwork still belongs to the artist. Using the artwork for anything other than personal use is a copyright violation (personal use is hanging it on a wall in your home).

How can I cancel my order?

Once your order is placed, you have 48 hours to cancel your order. Orders cannot be canceled after that period of time.

I want to use the artwork for my wedding invitation? Is that commercial use?

No. We do not consider wedding invitations commercial use. We also allow our artwork to be used on personal Christmas cards and party invitations at no additional charge.

Will my order be displayed on your website?

Once completed, your artwork may be privileged to be one of the few that is selected for our online portfolio. If you would rather your completed order not be displayed on our site, please contact us before ordering for special buyout rights and pricing for the image.

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